Galaxy Note 7 终于还是走到这一步了。三星刚才在美国发出了一份声明,要求所有的运营商与零售伙伴立即停止 Note 7 的销售与换新,直到相关调查结束为止。 他们还表示无论你用的是原版的 Note 7,还是理论上安全,但似乎不然的新版 Note 7,都应该立即关机,并「采取包括退货在内的一切必要的步骤,来解决问题。」 三星昨天已经宣布暂时停产 Note 7,所以今天这进一步的动作倒不是很让人意外。我们还在等待本地版本的声明,及相关的退货流程与方式,但就当下来说,无论你手上的 Note 7 是什么版本都已不再安全,请各位手上握有 Galaxy Note 7 的读者务必立即停止使用。 继续阅读里有三星的英文声明原文。
We are working with the US Consumer Product Safety Commission (CPSC) to investigate the recently reported cases involving the Galaxy Note7. Because consumers' safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note7 while the investigation is taking place. We remain committed to working diligently with the CPSC, carriers and our retail partners to take all necessary steps to resolve the situation. Consumers with an original Galaxy Note7 or replacement Galaxy Note7 should power down and take advantage of the remedies available, including a refund at their place of purchase. For more information, consumers should visit samsung.com/us/note7recall or contact 1-844-365-6197. |
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